14-Day Money Back Guarantee
At Nextend we want to ensure that you are 100% happy with your purchase. If you decide Smart slider 3 is not for you we will happily refund 100% of your money! All new Smart Slider 3 Pro customers get a 14-day money back guarantee with their purchase.
Frequently Asked Questions
What are the system requirements?
Smart Slider 3 requires at least WordPress 4.6 or Joomla 3.7 and PHP 5.4.0. You’ll also need at least 64MB memory (128 MB or higher is preferred) on your server. See the full requirements. The latest versions of Smart Slider 3 are compatible with WordPress and Joomla versions released in the past 12 months.
What does domain license mean?
Licenses are connected to the domain they’re activated on. This activation allows you to use the premium features (such as auto update or access to the sample sliders) on the activated domain. You can activate Smart Slider 3 on as many domains as your license allows. To ensure the quality of service, you can activate up to 100 new domains per month.
Can I transfer the Smart Slider 3 domain license from one domain to another?
Sure. Just deactivate the previous domain at your account and activate Smart Slider 3 on the new domain. There’s a limit, though: one deactivation is allowed in a year per account.
How do support and updates work for Smart Slider 3?
All packages offer lifetime free updates and support for the latest Smart Slider 3 version on the activated domain(s).
What is the priority support?
Questions coming from accounts which have priority support are answered first by our support team.
What are the steps of the purchase?
After choosing and paying a plan you will get an email with a download link. Make sure that our email is not in your spam folder. If you have any pre-purchase question just write us.
What payments do you accept?
We currently accept payments with Credit/Debit Card (Visa®, Mastercard®, American Express®, Discover®, JCB®), check, money order, purchase order, bank transfer or PayPal.
Do I have to pay tax?
Our payment provider located in USA and will calculate the TAX based on your country. If you are EU company, you can enter EU VAT number during the checkout for 0% TAX.
What’s your refund policy?
Although we don’t think you’ll ever want a refund, we gladly refund your purchase if it’s requested within 14 days. You can submit your request using this form.
Do you have an affiliate program?
Yes we do. You can earn 30% commission on each successful sale. Our program is free to join, it’s easy to sign-up and requires no technical knowledge.
Where can I download Smart Slider 3 PRO if already purchased?
Please log in here to download and manage your domains. Visit the Orders page to download your invoice.
Can I upgrade my license after my initial purchase?
Sure! If your license can be upgraded you can upgrade it at your Download area. The upgrade method is to purchase the higher package and pay only the difference between your current highest package and the selected package. The upgrade offers credit your previous purchase.
What is the difference between the Free and Pro version?
Smart Slider 3 Free offers you several nice features to design a great responsive slider. Smart Slider 3 Pro, however, empowers you with many other tools and more professional effects, like Ken Burns effect, Parallax, Shape Dividers and so on. See all features.
Why should I upgrade to the PRO version?
Smart Slider 3 Pro is the most advanced slider creating tool for WordPress and Joomla. It helps you create amazing, responsive sliders saving you from many hours of coding. It offers tons of cool features and 100+ ready made slides and sliders which you can import and edit to your heart’s content.
What happens to the sliders created in the free version after I upgrade?
You won’t lose your sliders. Smart Slider 3 Pro will automatically recognize the sliders made in the free version and you can continue working on them where you left off. In fact, you’ll be able to add pro-only features to the previously created sliders too. You can read the full details at the documentation.
Can I try Smart Slider 3 before I buy it?
Sure! We have a hosted demo where you can play with all of Smart Slider 3’s features. (It’s a WordPress demo, but the interface and features are the same on Joomla.) Also, there’s a free version what you can install on your own website. Please note that not all features are available in the Free version.
Can I re-sell Smart Slider 3 PRO?
Can I distribute Smart Slider 3 PRO in my theme?
No. All packages allow you to use Smart Slider 3 PRO on your own site or your client’s who you create a website for. If you would like to put Smart Slider 3 to a theme you create to distribute as-is, have a look at the excellent free version. It’s available for both WordPress and Joomla, so it’s a suitable replacement and you can join to our affiliate program.